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Trainee Debt Caseworker

Salary:  £18,000 (pro rata)

Hours:  18.5 hours per week

Contract:   Fixed to March 31st 2020 with possibility of extension                   

Location:   Based at the Stafford Office and working across Stafford Borough, Cannock Chase and South Staffordshire and other locations as required.


Citizens Advice Staffordshire South West is looking to recruit a trainee debt caseworker to assist in the provision of debt advice services to clients under a Money and Pensions Service contract.

You will:

  • Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service
  • Experience of working with clients in an advice setting would be preferable
  • Have the ability to plan and organise your work
  • Have the ability to handle confidential information
  • Have the ability to work on own initiative and as part of a team.
  • Have good verbal communication skills, including the ability to deal appropriately with a range of people both face-to-face and by telephone
  • Have good technical skills including the use of Microsoft office programmes
  • Have a good level of English and maths
  • Be willing to travel


How to apply for an application pack and further details, please contact:

Recruitment, Citizens Advice Staffordshire South West

17 Eastgate Street

Stafford ST16 2LZ

Tel: 01785 283472          E-mail: recruitment@staffswcab.org.uk


Closing date for completed applications: flexible dependent on number of applications received


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