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Testimonials and Feedback

"My name is Malcolm Armstrong and I write to you as the Chair of the Board of Trustees at Together Active. On behalf of the Board, I want to thank you for your outstanding help with the production of our first audit as a charity. We had a great report from our auditors and much of this was due to the assistance and support you supplied to Jane Kracke our Chief Operating Officer.

Thank you so much for the time, effort and expertise you brought to the table during this process."

Case Law for Use in PIP & ESA Appeals

Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

This is a course for very experienced advisers who are preparing cases for Mandatory Reconsideration and First-Tier Tribunal. This will be a practical course (building on the level 1 and level 2 PIP and ESA courses), in which trainees will learn how to access the Tribunal Service Database of Upper Tribunal decisions and use appropriate cases to support example appeals.

Challenging & Appealing Decisions—Mandatory Reconsiderations—Bite Size

Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

What can you do if you disagree with a benefit decision? This hour and a half course looks at the options for claimants and their advisers faced with a decision they wish to change or challenge at the Mandatory Reconsideration stage.

Look out for the hour and a half Challenging & appealing decisions - Tribunals - bite size course which looks at challenging decisions at the Tribunal stage.

Universal Credit Level 1

Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

This half-day course is suitable for advisers with some experience of giving benefits advice and will examine the Universal Credit Regulations, how entitlement to Universal Credit is calculated, the conditionality rules and work-related activities that claimants will be expected to undertake.

Personal Independence Payment (PIP) Level 2

Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

This is a session for more experienced advisers who are assisting service users to claim PIP and to appeal PIP decisions. This session will also look at recent Upper Tribunal decisions and how these can be used when completing Mandatory Reconsideration and Appeal paperwork.

“Very well delivered and easy to understand a hard topic”

Personal Independence Payment (PIP) Level 1

Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

Personal Independence Payment (PIP) was introduced in April 2103 to replace Disability Living Allowance for claimants aged 16-64.  This session will look at who is entitled to claim PIP and examine the assessment criteria used to determine entitlement.  The course is suitable for experienced advisers with little or no knowledge of PIP and support workers who do not normally give benefits advice.

Industrial Injuries Disablement Benefit—Bite Size

Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

Industrial Injuries Disablement Benefit is payable to people who have either had an accident in their work place or suffer from a prescribed industrial disease. This session will cover the qualifying conditions for IIDB and look at the advantages of claiming this benefit, for example people receiving IIDB will be exempt from the benefit cap. This session is suitable for anyone who wishes to know more about this benefit, no experience is necessary.

Employment & Support Allowance (ESA) Level 1

Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

Employment and Support Allowance (ESA) was introduced in October 2008 to replace Incapacity Benefit, Severe Disablement Allowance and Income Support for people who are unable to work due to ill-health or disability.  This session will examine the ESA assessment criteria and who should be exempt from assessment.