Training

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Case Law for use in PIP and ESA appeals

Tue 28th February, 10am-1pm

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

The Benefit Cap – bite size

Mon 27th February, 2pm-3.30pm

Originally justified as a measure to peg benefit entitlement at no more than the average wage, the ‘Benefit Cap’ has been reduced substantially.  This course, for advisers of all levels of experience, looks at who is exempt, which benefits count towards the Cap and some options that can help if you are affected.

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Benefits for jobseekers and sanctions

Mon 27th February, 10am-1pm

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Challenging and Appealing Benefit Decisions - Tribunals - bite size

Tue 21st February, 2pm-3.30pm

What can you do if you disagree with a benefit decision?  This course looks at the options for claimants and their advisers faced with a decision they wish to change or challenge focussing on the Tribunal stage.

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Challenging & appealing decisions - Mandatory Reconsiderations - bite size

Thu 16th February, 1.30pm-3pm

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

This is a session for more experienced advisers who are assisting service users to claim ESA and to appeal ESA decisions.  This session will also look at recent Upper Tribunal decisions and how these can be used when completing Mandatory Reconsideration and Appeal paperwork.

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Employment and Support Allowance (ESA) was introduced in October 2008 to replace Incapacity Benefit, Severe Disablement Allowance and Income Support for people who are unable to work due to ill-health or disability.  This session will examine the ESA assessment criteria and who should be exempt from assessment.

“Varied learning materials - video / case studies” “Really great training. Thank you.”

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Council Tax Support—bite size

This session is an overview of the different Council Tax Support schemes operated by local authorities in this area and exemptions and discounts available for students, single people and people with disabilities.

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Housing Benefit

This course will look at who is entitled to Housing Benefit and the impact of welfare reforms on HB entitlements including deductions for spare rooms (Bedroom Tax), the Local Housing Allowance and the Benefit Cap. The course is suitable for advisers who are working with Housing Benefit claimants and for those who need to know more about the impact of cuts to Housing Benefit.

Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent

Our full Courses are 3 hours long unless otherwise stated and provide a good grounding for front-line advice staff.

Bite size courses are 90 minute courses

For people who need to signpost clients rather than giving in-depth advice

OR

For benefits which don’t need a full course to cover everything that you need to know

PIP level 2