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Information, Advice & Guidance (IAG)

THE RIGHT START: Policies and Procedures

Funded by Staffordshire County Council

An introductory session for groups who are writing or refreshing their policies and procedures.   This workshop will cover the difference between a policy and a procedure and will outline best practice in the following policies:

  • Safeguarding

  • Equalities

  • Data protection

  • Health and safety


    Other sessions available:

  • Trustee roles and responsibilities

  • Policies and procedures

THE RIGHT START: Trustee Roles and Responsibilities

Funded by Staffordshire County Council

An introductory session for new trustees or those who wish to refresh their skills.  This workshop will cover the basics to enable you to govern more effectively and understand the responsibilities you have.  Topics include:

  • Trustee duties
  • Role descriptions
  • Organisation structures
  • Governing documents
  • Leading effective meetings
  • Dealing with problems


Other sessions available:

Be clear on the signs of blood cancer

Local doctors are calling on residents to familiarise themselves with the symptoms of blood cancer to help improve rates of early diagnosis.

September is Blood Cancer Awareness Monthand Cannock Chase Clinical Commissioning Group (CCG), South East Staffordshire and Seisdon Peninsula CCG and Stafford and Surrounds CCGare joining with several national charities and other NHS organisations in raising awareness of the symptoms of blood cancer, in an attempt to improve early diagnosis rates and save lives.

The Charity Social Media Toolkit

A Comprehensive Guide To Social Media

Snapchat or Instagram? Should you use Periscope? Social Media is evolving rapidly and it can be confusing for charities to know where to focus their limited resources. The good news is that despite technological innovation, the fundamentals of strategy development remain the same. This guide gives you an excellent insight as to your best options.

General Guidance for Employers & Employees About Mental Health & Wellbeing in the Workplace

Staffordshire County Council are offering a series of training sessions which helps you as an employer to promote Mental Health and Wellbeing in your workplace.

What event and when ?

All Being Well... general guidance for Employers and Employees about Mental Health and Wellbeing in the Workplace

New Potteries Gold Benefit Leaflet - Moving to PIP From DLA

Are you claiming Disability Living Allowance? Everyone who now gets DLA will eventually have to claim PIP instead, unless you were over 65 on 8th April 2013.

Potteries Gold has produced a new leaflet to help you understand the process of moving from Disability Living Allowance (DLA) to Personal Independence Payments (PIP). You can download the leaflet from the Staffordshire North & Stoke CAB website.

Chief Executive's Comment - July/August 2016

Leadership in uncertain times…

It’s been quite a summer so far, with Brexit precipitating a tumultuous time in national politics and leaders falling left, right and centre. Thankfully local politics and society in general has pretty much got on with it and the day to day of local services for our communities does not change much… at least not yet. But what I have been struck by is the focus on what good leadership looks like.