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Information, Advice & Guidance (IAG)


All organisations and groups, whether large or small, have a responsibility to safeguarding people. Safeguarding means keeping people safe from abuse or neglect and we can do that in various ways.

Recruitment Practices

All groups and organisations should be following good practice in recruiting volunteers and staff to positions where they will come into contact with children or vulnerable adults.  This includes good role descriptions, matching individuals to roles and doing appropriate checks like reference and criminal record checks.

Regulator’s new “5-minute guides” will support charity trustees to meet duties

The Charity Commission, the charity regulator for England and Wales, has launched a new set of simple, easy to understand guides, designed to help trustees run their charities in line with the law.

The new guides cover five key aspects of charity management - a ‘core syllabus’ covering the basics that the regulator expects all trustees to be aware of.

They explain the basics of:

THE RIGHT START: Committee and Trustee Roles and Responsibilities

This training is funded by Staffordshire County Council. To access this session for FREE you must be a member of Support Staffordshire.  Support Staffordshire reserves the right to charge you for your booking if you are not a member.

Who should attend:

This session is aimed at new or existing committee members and trustees who would like to know more about their role and responsibilities.


Safeguarding should be at the heart of what we all do as organisations

Safeguarding should be at the heart of what we all do as organisations, we need to be confident our services are delivered in the safest way.  During the week of 16th-22nd November there is a national focus on this important topic so do watch out for information, hints and tips to enable you to be the best you can be.  Some questions you could ask yourself within your organisation include:-

FREE 'Supportive Communities' Training

Do you support older people in your community?

  • If someone needed information and advice on staying healthy and independent, could you point them in the right direction?
  • What if someone wanted to learn how to video call their friends or family, could you help them?
  • If you were concerned about someone’s safety and wellbeing, would you know what to do?

Not sure?  Then the ‘Supportive Communities Training’ is for you!