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Housing, Tenants & Residents Groups

Good Neighbour Scheme

Good Neighbour Schemes are set up in local communities and are groups with a bank of volunteers who want to help their neighbours and other local people on a regular or occasional basis.  The people who need support may include those who are elderly, infirm, disabled or anyone who is isolated for a whole variety of reasons.  

Care Home Friends and Neighbours: Intergenerational Linking Project

Application deadline for submitting an Expression of Interest 13 November 2020 | 5pm


Grants are available to not-for-profit organisations in England for projects which link younger people aged 5 to 14 from schools and youth organisations with older people living in local care homes.

Maximum Value: £ 31,000

Value Notes: Grants of up to £31,000 are available.  Up to ten grants will be awarded in total.

COVID-19 residents survey

Coronavirus has had a significant impact on the people of Staffordshire and has affected everyone, from health and wellbeing, education, jobs and the wider economy.

You can now have your say in what you think the future priorities should be in Staffordshire for COVID-19 as life begins to go back to normal, in the Staffordshire COVID-19 residents survey.

It will only take ten minutes to complete and your valuable input will help to prioritise the next part of recovery.

Foodbank Coordinator role to be piloted at YMCA Burton

The recent Coronavirus pandemic saw a 51% increase in demand for the foodbank at YMCA Burton. Although the use the foodbank went up, unfortunately for a time, the donations reduced dramatically, due to a combination of issues, namely people bulk and panic buying in the super markets and possibly the regular donators shielding.

Despite this, the foodbank managed to sustain the service users and no one was turned away.

Act Now! Citizens Advice Mid Mercia are Here to Help

Citizens Advice Mid Mercia provides free, independent, impartial and confidential advice.  They help with any issues such as debts, benefits, housing, homelessness, consumer and relationships.

In accordance to Government guidelines, Tamworth Borough Council has ceased all recovery action on all debts such as Council Tax, benefit over payments and rent arrears. However, this will not be forever and we do predict a surge of local Tamworth residents needing help and support. 

New Local Telephone Service Citizens Advice Staffordshire South West

Citizens Advice Staffordshire South West are continuing to support the community through this coronavirus pandemic offering specialist local advice for debt and housing issues in addition to the general advice service they deliver.

A new telephone service has been launched where people who need specialist help with debt and/or housing issues can call or email a trained adviser who will call carry out a brief assessment and book an appointment with a specialist caseworker.

Paying Utility Bills

Paying Energy Bills

What help is available from energy providers?

The Government and energy suppliers have launched an emergency package, to make sure anyone vulnerable doesn’t suffer hardship with heating or lighting their homes during the COVID-19 crisis.

If you’re struggling to pay for your gas or electricity, you may have the following options to help:

Together We're Better Stakeholder Update 17th April 2020

The past week will have been a strange one for many people, with normal Easter activities and bank holiday plans being changed dramatically from the norm. We know that many people would usually be out delivering Easter eggs or, for those of different faiths, spending the long weekend with friends and family. We thank you all for staying home, keeping yourselves and loved ones safe, and protecting our NHS.

South Staffs Water Stakeholder Update

We understand that this is a difficult time for you and your customers as we adapt to new ways of living and working. During Covid-19, we don’t want our customers worrying about their water supply, bills and payments. We’ve pulled together the help and support we can offer our customers during this difficult time and are hoping that you help us to promote this in any way you can. More information can be found on our website.

Join millions of people to support scientists at King’s College London track the spread of COVID-19

Help slow the spread of COVID-19 by self-reporting your symptoms daily, even if you feel well

The COVID symptom tracker was created by doctors and scientists at King’s College London, Guys and St Thomas’ Hospitals working in partnership with ZOE Global Ltd – a health science company.