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Staffordshire Drug/Alcohol Treatment Services Update - 24th March 2020

Tue 24 Mar 2020


All adult and YP drug/alcohol services are continuing to operate across the county– although some changes have been made in order to keep clients and staff safe.

Most client contact is now being conducted over the phone. However:

  • Needle exchange and Naloxone provision is still operating from the same buildings
  • Face-to-face sessions can be delivered in exceptional circumstances
  • Clients without phones can present at service buildings and arrangements will be made to address their needs

Arrangements for clients who regularly pick up medications from pharmacies but who are now sick or self-isolating are being reviewed on a case-by-case basis depending on individual circumstances.

The Burton Addiction Centre is still operating but capacity is being reduced. 


One Recovery and T3 transfer to Humankind

All contracts for adult and YP services transfer to the charity Humankind (https://humankindcharity.org.uk/) from April 1st – who will sub-contract to the Burton Addiction Centre and Edward Myers Unit.

However, the delivery of services will be largely unchanged in the short-term:

  • All premises remain the same, except Fellgate Court will cease to operate from April 1st – Fellgate services will be delivered from the Salvation Army in Newcastle 9am – 4pm Tuesdays and Thursdays but staff can be contacted on their mobiles.
  • All phone numbers remain the same
  • All staff from T3/CGL remain unchanged
  • Most One Recovery staff remain unchanged

There will be some disruption to services between Wednesday April 1st and Friday April 3rd, when existing staff are being inducted into the new service.  However, services will continue to operate during this period, albeit within reducing staffing levels.

Email addresses – all staff will transfer to Humankind email addresses which will be firstname.lastname@humankindcharity.org.uk – it is expected that these will be in use from week commencing Monday April 6th.

Referrals – referrals are still being taken, although waiting times may be longer than normal given the current disruptions.  Until April 1st referrals should continue to be made in the normal ways.  From April referrals can be made by phone, letter or in person.