Home >> News >> Healthwatch Staffordshire: Staffordshire Carers Partnership Surveys

Healthwatch Staffordshire: Staffordshire Carers Partnership Surveys

Healthwatch Staffordshire logo

Fri 1 Apr 2016

Announcement from Healthwatch Staffordshire:-

Healthwatch Staffordshire is leading on the engagement, insight and co-production workstream for the Staffordshire Carers Partnership in respect of support for carers services. Following the set-up of Carers Hubs in Stafford and Hanley from October 2015, Healthwatch Staffordshire is undertaking phase 3 of its engagement activities to support the ongoing involvement of carers to explore their perspectives towards the further development of carer support systems in Staffordshire as well as their experiences of current services.

As part of this phase of engagement we are running a range of online surveys together with opportunities for one to one interviews with carers and will report our findings to the Staffordshire Carers Partnership in June 2016.

The anonymous surveys are available via our website and we are keen to hear from carers who have accessed support services both before and after the transition of some support services to the new hubs from October last year. The links are shown below:

For carers who have used support services before and after the launch of the new hubs:  https://www.surveymonkey.co.uk/r/transitioned

For carers who are new to support services and accessing the carers hubs:  https://www.surveymonkey.co.uk/r/newcarers

For those carers who currently do not access support services:  https://www.surveymonkey.co.uk/r/noservices

We have also developed a survey tailored for young carers which they can complete in confidence at: https://www.surveymonkey.co.uk/r/youngcarers0

The engagement activities and survey will run until June 2016 and is aiming to reach all those who provide unpaid care for people.

If you would like any help in completing the surveys or would like to have a one to one telephone interview to gather your views and experiences, please contact one of the Healthwatch Team on our Freephone number at 0800 051 8371.

We are also seeking to engage with providers of services who have previously provided services to carers as well as those who continue to support carers through different services.

Professionals and their organisations can complete the anonymous surveys via the Healthwatch website or from the survey links below:

For new providers please go to: https://www.surveymonkey.co.uk/newprovider5

For previous and existing service providers not delivering services via the Carers Hubs, please go to:


We are also keen to hear from carers support organisations keen to be involved in focus group meetings with carers. If you are interested in hosting a focus group, please contact either:- 

Sue Baknak via sue.baknak@ecstaffs.co.uk or on 01785 221703, or

Kerry-Jane Kelly via Kerry-Jane.Kelly@ecstaffs.co.uk or on 01785 221777.