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Access to Supermarkets for Vulnerable Shoppers

Wed 22 Apr 2020

The supermarkets have now received a list of registered NHS vulnerable individuals and in some cases will be contacting them direct by email, where an email address has been registered.

Sainsburys will be contacting all NHS vulnerable individuals by email, but they encourage over 70’s to register for priority deliveries by calling 0800 953 4988.

Tesco have identified over 70’s using data from their Clubcard holders and will be emailing them with priority slot details. Over 70’s can also call them on 0800 917 7359 for a priority slot.

Morrisons the ‘Morrisons Doorstep Delivery Service’ is available to vulnerable and elderly members of the community who are unable to go shopping in-store. See the form below for the products that are available to order. Then call 0345 611 6111 and select option 5 to place an order. The order will take 24 hours to process and payment will be taken through a contactless card by the delivery driver.


Dedicated hours for vulnerable shoppers:

Supermarket Dedicated hours for vulnerable shoppers
Aldi Can enter stores 30 minutes before opening time from Monday – Saturday
Asda No dedicated hours
Co-op ‘Prioritised’ Monday – Saturday 8am to 9am, Sunday 10am to 11am
Iceland First hour of trading Monday – Saturday
Lidl No dedicated hours
M&S First hour of trading on Mondays and Thursdays
Morrisons No dedicated hours
Sainsburys Monday, Wednesday and Friday 8-9am
Tesco Monday, Wednesday and Friday 9-10am
Waitrose First hour of opening