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Stafford and District

Staffordshire Treatment and Recovery Services: Stakeholder Update

Your service provider has changed  

From 1st April 2020, humankind have begun to deliver Staffordshire Treatment and Recovery Services; this includes t3 stars the young person’s element of the service.

All Staff from the previous provider have been TUPE’d across; we felt that this was a necessity as the staff are the ones with the knowledge of Staffordshire and its services and it has been widely acknowledged by commissioners, partners and stakeholders what a great job the team have done over the years

NAVCA - Carry on Campaigning

The government cannot afford to overlook or undervalue the not-for-profit sector at the moment. As we navigate the worst impacts of the coronavirus outbreak, people across the country are relying on VCSE organisations, the essential support they provide and how they shape our society for the better. And we shall all continue to rely on their expertise and experience now, in acute crisis, and as we move on to the recovery effort that lies ahead.

Covid-19 Related Cybercrime and Fraud

In response to the Covid-19 pandemic there has been a noticeable increase in cybercrime and fraud.

The way in which we are living our lives has changed significantly, we are communicating with one another in new and different ways, and we are engaged with agencies and organisations which we may not have been before.

For these reasons, it is important to be vigilant, especially where personal and/or financial information is being shared, to ensure that you don’t become a victim of a scam.

Illegal Money Lending

The Stop Loan Sharks team are here to help. They are the only government agency in the UK who have the power to investigate and prosecute loan sharks and illegal money lenders.

The Stop Loan Sharks helpline service remains open and fully operational during the COVID-19 pandemic. To safely report a loan shark, call the 24-hour confidential helpline on 0300 555 2222. Or text a report to 07860 022116. Or complete an online report form.

Paying Utility Bills

Paying Energy Bills

What help is available from energy providers?

The Government and energy suppliers have launched an emergency package, to make sure anyone vulnerable doesn’t suffer hardship with heating or lighting their homes during the COVID-19 crisis.

If you’re struggling to pay for your gas or electricity, you may have the following options to help:

Accessing Money or Pensions from Post Offices

Many of Post Office branches are dedicating the first hour of the day to vulnerable and elderly customers, and those who work for the NHS or care services. This includes all standalone branches and those in WH Smiths branches.

There is no disruption to Post Office Card Account (POCA) services (that State Pensions can be paid into).

For urgent queries, or if you are unable to leave your home, you can call 0345 722 3344 from 8.15am to 6pm Monday to Friday and 8.30am to 7.15pm on Saturdays.

National Stalking Awareness Week 2020; See Stalking Clearly

This week marks National Stalking Awareness week and given the unparalleled times we are in amidst the Covid19 pandemic, Suzy Lamplugh Trust will be hosting the week online across our social media and digital channels. We will be sharing podcasts and videos featuring experts and influencers to educate and promote discussion on the theme of “See Stalking Clearly” and stalking support for victims during the Covid19 pandemic.