Who should attend:
This course is aimed at those who are new to supporting or supervising staff or who would like to refresh their skills.
Effective support and supervision of staff involves using many skills. This course aims to equip new and existing line managers with all the tools they need. The course will cover the role of supervising, holding one to one meetings including appraisals, how to listen well to staff and provide feedback, how to motivate and dealing with poor performance.