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East Staffordshire

Emergency FIRST AID at Work (EFAAW)

This one day course provides organisations and individuals first aid to an appointed person level and aimed at those personnel that are working in low level risk such as offices, voluntary organisations, shops and schools; or those that are volunteering or seeking employment. This is a Health and Safety Approved Centre workshop where the assessment is in the form of continuous assessment and oral questioning.

This course will cover:

Professional Services

For some projects, challenges, opportunities or issues, there is nothing like having a personal support programme to advise, guide and sometimes cajole you through to successful completion.

Support Staffordshire offers one-to-one support on a bespoke basis; either as fixed surgery sessions hour by hour or as part of a longer term piece of consultancy support over a prolonged but defined period. Our team have specialist skills which enables them to work with organisations at a more in-depth level.  

Befriending Skills

Half Day Course

Who should attend:

This course is aimed at staff and volunteers who are providing a befriending service to anyone in the community and wish to gain further knowledge and skills.   It is also suitable for managers and supporting staff.

Overview:

Befriending requires specific skills in order to build professional relationships that are successful and don’t become dependent.  This course aims to teach techniques that will enable befrienders to effectively carry out their roles.

Befriending Skills

Half Day Course

Who should attend:

This course is aimed at staff and volunteers who are providing a befriending service to anyone in the community and wish to gain further knowledge and skills.   It is also suitable for managers and supporting staff.

Overview:

Befriending requires specific skills in order to build professional relationships that are successful and don’t become dependent.  This course aims to teach techniques that will enable befrienders to effectively carry out their roles.

Support and Supervision of Staff

One Day Course

Who should attend:

This course is aimed at those who are new to supporting or supervising staff or who would like to refresh their skills.

Overview:

Effective support and supervision of staff involves using many skills.  This course aims to equip new and existing line managers with all the tools they need.  The course will cover the role of supervising, holding one to one meetings including appraisals, how to listen well to staff and provide feedback, how to motivate and dealing with poor performance.

Evaluation and Impact

One Day Course

Who should attend:

This course is aimed at project officers and managers who need to monitor the work of their organisation and evaluate its impact.

Overview:

In a world of ever decreasing funding, funders are looking to ensure that every penny they give is effective.  They want an organisation to demonstrate real impact in line with their own objectives.   Organisation also want to ensure that their work is making an impact and by evaluating this further funding may be attracted.

Business Planning Tools and Techniques

Half Day Course

Who should attend:

This course is aimed at those involved in the strategic development of local grass roots organisations or individuals responsible for writing funding bids who may be required to provide business plans.

Overview:

This course will enable voluntary organisations to plan ahead, agree a strategy and draw up an effective business plan to develop and make a case for funding using real life examples, case studies and useful resources.   The course will cover: