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Challenging & Appealing Decisions

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Advice House training brought to you with the expertise of Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux.

What can you do if you disagree with a benefit decision?  This course looks at the options for claimants and their advisers faced with a decision they wish to change or challenge, including a thorough explanation of ‘mandatory reconsideration’ and the appeal process, the time limits for taking action, weighing up the risks of challenging decisions and other options, such as requesting a revision or supersession.  There is also a section on challenging allegations of benefit fraud and how the social security appeals process affects a criminal law case.  Illustrated with examples and practical exercises, the course assumes a good working knowledge of a range of social security benefits.

“very informative and useful, thank you.” “Nice pace of delivery” “Great training as usual. Very informative.”

We also offer this as a two part bite size course if you would prefer to split the learning over 2 days or if you don't need the whole course :

  • Challenging & appealing decisions - Mandatory Reconsiderations - bite size
  • Challenging & appealing decisions - Tribunals - bite size

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Hanley CAB, Advice House, Cheapside, Hanley, Stoke-on-Trent, Staffs, ST1 1HL