Advice House Training - Universal Credit level 1
Advice House training brought to you with the expertise of Citizens Advice Staffordshire North & Stoke-on-Trent
Our full Courses are 3 hours long unless otherwise stated and provide a good grounding for front-line advice staff.
Bite size courses are 90 minute courses
For people who need to signpost clients rather than giving in-depth advice
For benefits which don’t need a full course to cover everything that you need to know
Universal Credit level 1
This half-day course is suitable for advisers with some experience of giving benefits advice and will examine the Universal Credit Regulations, how entitlement to Universal Credit is calculated, the conditionality rules and work-related activities that claimants will be expected to undertake.
“Found session very educational” “learnt a lot.” “I feel better equipped to deal with UC cases now.” “Trainer knows her stuff!”
Hanley CAB, Advice House, Cheapside, Hanley, Stoke-on-Trent, ST1 1HL